Participant Feedback

“This is the best, most useful training I've had.”


“David was fantastic: professional, knowledgeable and incredibly respectful - he surpassed my expectations by identifying quickly the nature of the problems to solve whilst giving me the tools to solve them.”


“I really enjoyed the interactive parts of the course. It made it easier to retain information and relate the messages to situations in the workplace.” 


“The 1:1 session was really helpful... it was really interesting acting out difficult scenarios I've experienced, and I could notice improvements in my delivery even during the short session.”


“David was open and approachable. Very clear and knowledgeable. The course material was full of helpful tips and tricks that I will use.”


“Excellent, very professional and it was very comforting being taught by someone who knows what they were talking about and clearly loves doing it.”


“This was a great introduction to a set of tools and simple ways to alter behaviour and improve professional interactions and first impressions.”


“The session helped me to think through a specific problem and come up with some practical things to take away and think about. I feel much more confident about tackling this successfully now.”


“I felt that I learnt a new way to approach pitches and presentations I can use across different meetings.”


“I thought it was really great. I could use examples and knew it was in confidence. David was able to encourage me and make suggestions to inspire me for the next time.”


“Professional, friendly and experienced trainer, and a concise course that was strong on practicalities.”


“David was very nice and knowledgeable and supportive. He helped me forward with the problems I have been having with my member of staff.”


“V good knowledge and suggestions and excellent at fully exploring issues and not rushing things.”


“The role playing, whilst difficult, was v useful to work through issues on potential difficult scenarios.”


“I found it very useful to identify key things about myself in terms of my expression and also to have ways I can communicate to work towards the outcomes I would like.”


“The best thing about the course was the practical aspect, practising what was taught made it more memorable and interesting.”


“It was inclusive of lots of people's issues and not set on one element or one scenario, so it could be applied to different roles - very useful.”


“David was super nice, easy to talk to and really knowledgeable but not in a superior / intimidating way. Best training session!!”


“David really listened to what we were saying and provided detailed feedback - I felt he addressed our points thoroughly.”


“Exceeded my expectations; very personable, highly professional, excellent at checking in consistently about our own feelings of progress and understanding in discussions / content.”


“Surpassed expectations. Not 100% sure I wanted to do this course this morning but leaving feeling excited to try out ideas. Thanks!”


“Good course, excellent ideas on how to improve and feel more confident. Trainer calming and non-threatening, put me at ease.”


“Exceeded expectations. Lots of helpful tricks and things to think about and personalised feedback.”


“Great day, very useful, informative and enjoyable. Not often you can say that about training. Thank you!”


“Tips for relaxing, what to practise, feedback. These are all things that I can immediately put into practice.”


“I really enjoyed the day and it was facilitated very well. I was dreading taking part in activities and presenting, but it was done in a great way. Very knowledgeable tutor.”


“Feedback on my presentation technique made me aware of things that I wouldn't have known otherwise.”


“Very supportive and encouraging. Made it easy to take criticism on board - showed how to use the pointers to improve.”


“Course was tailored to us and our work and if any area didn't feel appropriate or relevant then the trainer was relaxed enough to change details to make it relevant.”


“Much more beneficial and interesting than I had anticipated beforehand. Lots of interesting bits of information and techniques that I will continue to use.”


“The course was very motivating and useful. I will definitely take a lot away from it. David is very engaging and reassuring.”


“Exceeded expectations in every way - best course I've been on.”


“The best thing about the course was learning the techniques to take control of the situation, understanding the audience and shaping the communication to persuade them.”


“Brilliant, loved David’s enthusiasm and delivery.”


“The best thing about the course was the ‘forum theatre’, especially the one where we saw the bad appraisal, as I recognised some of my own previous ‘lines’ in this!”


“The interactive approach makes it more fun and easier to remember key things.”


“I really enjoyed the scenes with the actors... kept the attention up but also relevant and useful, particularly in the end activity where we altered their behaviour. Never seen anything like this in a course before. Excellent.”